Terms of Trade

Ordering

• Orders can be placed by email, through the order form on this website, or directly in our wholesale catalogue with a trade account.
  
  
• Contact us to open a trade account - note this is not required to send orders by email or through the order form.
  
  
• No minimum order quantities, though we appreciate orders across the catalogue where possible.
  
  

Pricing

• The wholesale prices in our catalogue represent a 40% trade discount on the GST exclusive price of titles.
  
  
• In occasional circumstances such as festival events we can provide a 50% trade discount.
  
  

Payment

• First orders are pro-forma (payment up front) unless arranged otherwise.
  
  
• Once we know each other, invoices are due on the 20th of the following month.
  
  
• Payment can be made by bank transfer or credit card via Stripe.
  
  

Delivery

• We're a small team of volunteers and generally pack orders once a week (usually Thursdays).
  
  
• Freight on orders is charged at cost (we don’t mark it up).
  
  
• Orders may be split at our discretion and titles awaiting stock placed on backorder unless arranged otherwise.
  
  
• We do our best to combine shipping on multiple orders where possible.
  
  

Returns

• Sale-or-return is only available for event stock by arrangement. We can provide credit notes for returned stock, or update invoices with final sales figures from the event.
  
  
• Damaged or faulty books will of course be replaced or refunded. Let us know within 7 days of receipt, and we may as you to hold damaged goods for couriers to collect as part of claims processing.

What we do

• We represent and distribute your books to bookstores and other retailers who feature books in their displays.
  
  
• We promote your titles through our website, catalogues, and direct contact with retailers.
  
  
• We take care of orders, shipping, invoicing, and payments.
  
  

Supply

• You send us stock (by agreement) on a consignment basis, unless otherwise arranged.
  
  
• We prefer to receive a minimum of 30-50 copies of any title at a time, and a maximum of 100 unless arranged prior based on expected sales.
  
  
• Please make sure books arrive in saleable condition (no damage, clear barcodes/ISBNs).
  
  
• We expect all titles to have an ISBN (or ISSN for periodicals) — it's free to apply for them from the National Library of New Zealand.
  
  
• We expect your titles to be added to the Nielsen Title Editor database — this is a free service.
  
  
• 6 months after release, we may request to return some stock to you, depending on sales volumes.
  
  

Pricing & Payment

• You set your desired recommended retail price (RRP) for each title.
  
  
• We apply a standard trade discount to determine the wholesale price for retailers.
  
  
• We provide quarterly sales and inventory reports.
  
  
• Publishers invoice us based on sales reports, and we pay out sales less a distribution fee.
  
  
• As of September 2024 the distribution fee is 25% of the wholesale price.
  
  
• Publishers add GST to their payouts if they are registered.
  
  
• Refer to our Wholesale Pricing calculator for more detail.
  
  

Returns

• Unsold stock generally remains your property (consignment).
  
  
• If you need us to send books back to your from our warehouse, additional postage and handling fees will apply.
  
  
• If damaged books are returned, we’ll be in touch to agree on the best solution (return to you, recycle, etc).
  
  

Working together

• Keep us updated on new titles, cover images, blurbs, and anything else that will help us pitch your books.
  
  

• We’ll keep you updated on orders, feedback from retailers, and anything else useful.
  
  

• We're doing this because we believe in independent publishing, not to make money. Keep in mind that most of the work is done by volunteers.